My email appears to be broken right now, do to some massive screwup by my hosting company. Since last night, DNS has been failing for some of my domains. I’ve been a Dreamhost customer for a long time, and I’ve defended them repeatedly. The bang for the buck factor is great. But geez this is annoying.
I’ve been on the other side of the equation. I’ve been responsible for keeping huge and complicated Internet sites up and running. I’ve had to deal with complex outages at inopportune times (is any time opportune for an outage?). So I have sympathy for them. But I also have very high standards for designing things to be reliable, and for resolving problems when they come up. A 12-hour plus outage is simply unacceptable.
Update: Things seem better now. Ugh.